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I made a return, where is my refund ?
Your return will be processed upon reception of the package at our warehouse. It takes 10 to 15 working days once the package has been shipped, for it to be returned to us and then processed. Find your parcel tracking by logging into your customer area by clicking here.
Once the refund has been made, you will receive a confirmation email and the return will appear in your account.
After all these checks, if you still have no news of your refund, and the deadline has passed, do not hesitate to contact us.
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